After your students begin taking the Assement Test, their neo placement levels will show up on the student list for each of your classes. 

To access the list of students in each of your classes

• Log in to the neo Dashboard.
• Hover over the Organization Name.
• Click on the VIEW icon.

• Go to the CLASSES tab. 
• Click on the STUDENTS icon to view the class list. 

• You will see a summary screen for all of your students.

The Current Level represents the next Certification goal for your student. If your student has already begun studying with neo, you will see additional information about the student’s progress on this summary screen.

To see more detailed Assessment Test results for a student, click on the student’s name. 

The Student Profile screen will appear. It shows the student’s Assessment Level which is the CEFR level they have already achieved. Then it shows the Current Level, which is the CEFR level of the next certificate they will earn. The Goal Level is the highest certificate level they hope to achieve.

More on the Placement Test

For more information about the student’s Assessment level, click on PT Result in the upper left of the screen. 

In addition to showing your student’s level, the report shows how your student’s Assessment level compares to scores on standardized tests such as IELTS, TOEIC, and TOEFL.   

The Assessment Results screen also shows Areas for Improvement based on your student’s performance on the test, as well as their abilities in five Skill Areas: Listening, Vocabulary, Social Interaction, Reading, and Grammar.  You can use this information to provide individual guidance and encouragement to your students throughout their neo study. 

Follow the steps below to enable the Certification Test Management for your classes.

1. Ask your neo administrator to enable the Cert Test Management option for your organization. 
2. Ask your neo administrator to enable the Cert Test Management option for your class.
3. Enter your class. 
4. If the Cert Test Management option is enabled for your class, you will see a new column called CERT TEST LOCK STATE.  In  this column you will see one of the following to indicate the student’s eligibility state:
   • DASH: Not eligible to take the Certification Test yet
   • LOCK: Eligible to take the Certification Test but is waiting for you to unlock the test
   • UNLOCK: Eligible and able to take the Certification Test
5. To change the LOCK or UNLOCK icon, simply click the icon and the state will toggle.

Please note that your students will continue to see the message “Certification Test Locked” until you unlock it—even if they have satisfactorily completed the points required to take the Certification Test. 

Passing the Certification Test (CT)

Passing the CT certifies that the learner has mastered the language expected for that CEFR level. When the learner passes the CT, the learner is automatically moved to the next level as long as it is not above the learner’s Goal Level.
 

Failed Certification Tests

Learners have three opportunities to pass the CT.   

• If the learner does not pass the test after the first or second attempts: 
• the Learner must complete a set of Review Lessons. 
• the CT will re-open automatically once the Review Lessons are completed. 

If the learner does not pass the CT after three attempts: 

• the learner is moved to the next level (as long as it is not above their Goal Level). 
• a message will explain that the learner will be able to retake the failed CT again when neo determines that they are ready.  
• when neo has determined that the learner is ready, the previous level’s failed CT will open a fourth time. The learner will see a Retake Cert Test button next to the Study Now button.  

NOTE: Once the new level’s CT opens, the learner will no longer be able to retake the previous level’s CT and they will no longer be eligible to receive that level’s Certificate. 

If the learner is unable to pass the certification test after four attempts: 

• the teacher (or the Organization admin) can open the failed CT two more times as long as the new level’s CT has not yet opened.  
• to manually unlock a previously failed CT, look for the Failed CT in the student’s Profile page under Student Certification Statistics.  

• Select the three dots and choose Unlock Cert Test. 

Teachers and school administrators can download a student certificates by following the steps below.

Select one or more students from the list.

Click on ACTION.

Click on Create Reports and select Create Student Certificates.

Enter the requested information on the next screen:

• Start Date – Download all Certificates that were earned on or after this date.
• End Date – Download all Certificates that were earned on or before this date.
• Certificate Downloads:
  • Generate most recent Certificate(s) – if a student earned more than one certificate during the date range, only download the most recent one.
  • Generate all Certificates – Download all certificates that a student earned during the date range.

Click on Generate to get the certificates.